Mobile Device Management

The wireless device has quickly become the single most important tool in business.  True Wireless can assist with a variety of needs with your mobile device, from application distribution, data and configuration set up, large upgrade or port-in projects, and more.  We also offer an exclusive BlackBerry/PDA Management Software to allow your IT/Telecom team to have real-time visibility into the usage, performance, and security of your BlackBerry & PDAs.  For large enterprise and government agencies that support large field service organizations, we offer our True Advantage Service and Repair Solution.

Device Management Services

  • Authentication Tool
  • True MDM
  • Application Loading & Testing
  • BlackBerry & PDA Management
  • True Advantage Service & Repair

Can you identify 100% of the devices on your wireless account? If not... now you can.

What it does

  • Validates approved users and associated cost centers
  • Identifies unauthorized users as well as devices the carrier is billing but does not have an associated validated user
  • Automated authentication can run monthly or quarterly
  • Works for all major carriers including Verizon, Sprint and AT&T
  • Identify 100% of monthly spend on wireless account
  • No software to install
  • Customizable


View Authentication Tool Press Release

A secure way to monitor, manage and support your mobile devices.  Overall, simplifying enterprise mobility. Benefits include:

  • Reduce the time and effort associated with mobile deployments of any size
  • Streamline and automate the management of all mobile assets
  • Increase the ROI of mobile devices and their apps
  • Enhance IT and mobile worker efficiencies and productivity
  • Enable and enforce IT security and compliance
  • Mitigate legal and business risk associated with enterprise mobility

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application loadHundreds of devices need GPS or another application (standard or custom) loaded.  Do you have the staff or expertise to do it? True is here to help!  Our Project Manager takes the lead in ensuring all your new devices are loaded with the applications you and your organization need to work more efficiently.  And then we test the devices to ensure you get what you wanted.   Whether it’s a 20 device rollout or  2,000 devices across multiple locations nationally, you can trust us to do it right.

TEM Device ManagementZenprise helps you get more from your mobile assets and ensures continued mobile worker productivity. By having real-time visibility over your BlackBerries and PDAs, you can proactively monitor and automate troubleshooting in a single, integrated platform. Zenprise’s award winning software automates mobile management. The software automatically troubleshoots end user issues across BlackBerry® and Windows Mobile environments. Unlike pure monitoring solutions, Zenprise identifies the root cause of end user issues and provides detailed resolution steps to fix these problems.

true wireless management services
As the average cost per replacement device continues to rise, in addition to the opportunity cost for an employee without wireless service, we have created the True Advantage program.  This program offers both standard and customized service, repair, and replacement offerings that provide the ability to accurately measure and budget the cost of lost, stolen, and damaged devices, while providing up to 100% up time in the field.  Our dedicated service and repair facility houses devices from all major hardware manufacturers and we process thousands of repair and replacement orders monthly.